Information For Tenants.
Finding a suitable property to rent can be a daunting and time consuming business. Many properties are let in an unfit state, quite often not meeting current safety requirements or legislation.
By dealing with REB Letting you can be assured that every property we let has been checked for our approval and the Landlord made aware of his or her main obligations under the law. We also advise landlords of further improvements in safety that we feel necessary before letting a property.
For Tenants security and peace of mind REB Letting is a member of the National Approved Letting Scheme (NALS) and the Ombudsman for Estate Agents Scheme (OEA). Both of these voluntary schemes set out standards of service in the rental market, monitor how letting agents conduct their business and provide redress procedures in case of dispute.
Our simple aim is to match tenants with suitable property and make the whole process as easy as possible.
Key areas of interest to Tenants:
- Property is safety checked to comply with legislation and copies of legally required safety certificates are provided when tenancy commences.
- Advice is given on rights and responsibilities.
- Feedback given during application process.
- Up to date assured shorthold tenancy agreements.
- Confidential service at all times.
- Secure Client Account for deposits held by agent.
- All deposits are registered under an authorised scheme.
- Prompt response to your queries.
- Landlord references can also be provided at the tenancy end without cost.
- Mediation with landlord in the event of a dispute.
